FAQ

When will I see results?

Our lineup of haircare products are all formulated to cleanse, nourish and protect your hair for visibly softer and stronger hair. Using the complete system of Vitamin Influsion Shampoo and Conditioner with the weekly 10-Minute Superfood Mask is our recommendation for stronger, softer, visibly healthier hair. After one use you will experience noticeably softer hair. With 4-8 weeks of once weekly use, you will notice your hair is revived. Glimmer penetrates deep into your hair follicles with vitamins, minerals, proteins, and amino acids to repair them from the inside out — leaving you with a healthier, hydrated head of hair that your friends will swear you paid for at the salon. It's the best at home hair treatment to revive dead hair.

Is this safe for bleached and colored hair?

Yes! We formulated all of our haircare products specifically for dry, damaged hair from coloring and bleaching. It is 100% safe.

How often should I use the hair mask?

We recommend using the Vitamin Infusion Shampoo and Conditioner as your normal washing routine. Daily use is common, but we have many customers who opt to have specific wash days as little as once a week. Our cleansing Vitamin Infusion Shampoo and nourishing Vitamin Infusion Conditioner give deep cleansing and moisture without stripping, ensuring more time between washing.
Use the hair mask on wash days in place of the Vitamin Infusion Conditioner after shampooing at least once a week. For severely damaged hair, use 2x per week until health is achieved.

How long does it last?

If used daily, our Vitamin Infusion Shampoo and Conditioner should last one month, and the Superfood Hair Mask should last 2-3 months with weekly use. We also recommend having “wash days”, as our cleansing shampoo can help break down build up of product, sweat, and excess oil for longer periods of time between washing. It’s best to find what works best for you but each product can last up to 2-3 months depending on frequency!

Is the hair mask vegan?

Yes! There are no animal products and we do not test on animals.

Can I use this on extensions?

Yes! Our ingredients are safe on extensions and will help gently detangle strands.

Will this repair my damaged hair?

All of our products are formulated with superfoods containing vitamins, minerals, fatty acids, and other nutrients to heal damaged hair. If you don't experience healthier, shinier, more radiant hair after using our product, you can return your purchase for a full refund. That's our promise to you.

Will this help with hair growth?

The superfood ingredients detoxify your scalp and nourish follicles to promote healthy hair growth for noticeably longer hair. Customers tell us all the time that their hair is growing faster, thicker, and breaks less.

Can I get a refund if it doesn’t work for me?

Yes! Glimmer’s line up of haircare products are guaranteed to tame your frizz, heal your split ends, and provide essential moisture to all hair types. If you don't experience healthier, shinier, more radiant hair after using our product, you can return your purchase for a full refund. That's our promise to you.

I have greasy hair. Is the hair mask for me?

Yes! Our Vitamin Infusion Shampoo is formulated to deeply cleanse hair without stripping it of its essential natural oils, while the Conditioner and Hair Mask are full of lightweight moisturizing ingredients that replenish hair without adding greasy ingredients. Glimmr’s Hair System is formulated to leave hair feeling softer AND cleaner, so you can enjoy more days between washes without grease buildup.

Do I have to keep the hair mask in the fridge?

No, you can keep it with your other shower items in the bathroom. However, if your bathroom gets above 70 degrees Fahrenheit, it is suggested to keep it in the fridge. It is full of natural extracts and ingredients that can become less effective if kept in temperatures above 70 degrees Fahrenheit.

Do I have to blow dry my hair for results or can I air dry?

You will still see the shine and softness results when air drying your hair. When you are ready to style your hair, you will see maximum results from heat styling your hair such as using a blow dryer. Please always use a heat protectant to retain the new health of your hair.

Glimmr Shipping

Domestic Orders:

For orders shipping within the U.S., we ship via DHL. Please expect delivery between 2-4 business days (M-F).

International Orders:

All international orders are shipped via Passport Priority Duties and Taxes Paid in partnership with local carriers for delivery. You will be provided a tracking number with full visibility of the packages’ travel history from our warehouse in the U.S. to its final destination.
Please allow 6-8 business days (M-F) for delivery. You are only responsible for the cost of shipping reflected at checkout. No additional duties, taxes, or surcharges will be due in order to receive your delivery. We have those covered for you!